PRIVACY POLICY

Personal data means any information about an individual from which that person can be identified. It does not include anonymised data, where the identity and identifying information has been removed.

While our website is designed for a general audience, we will not knowingly collect any data from children under the age of 16 or sell products to children. If you are under the age of 16, you are not permitted to use or submit your data to the website.

Depending on the type and level of engagement you have with us, we may collect the following categories of personal data:

From the Services: We receive and store information you provide directly to us. For example, when setting up new users, we collect Personal Information, such as name and e-mail address, to provide them with the Services. The types of information we may collect directly from our customers includes: personal information (e.g. name, date of birth, sex); contact information (e.g. email address, phone number, home address); payment information (e.g. bank account details, credit card details); as well as any other contact or other information they choose to provide us or upload to our systems in connection with the Services.

We may also collect special categories of personal data (also known as sensitive data) from our customers when they use our Services through a questionnaire form prior to treatments. The types of sensitive personal data we may collect includes: medical history (e.g. current and previous history of doctor treatments and details of surgeries and/or pregnancies); skin conditions (e.g. current or previous history of skin conditions or allergies); use of medication (current or previous history of medication taken and/or creams used), as well as any other relevant health related data customers choose to provide us or upload to our systems in connection with the Services.

From our Website: We may collect any Personal Information that you choose to send to us or provide to us, for example, on our “Online Enquiry” form. If you contact us through the Website, we will keep a record of our correspondence.

Information We Automatically Collect:

When you use our Services:

· Usage information – we keep track of user activity in relation to the types of Services our customers and their users use, the configuration of their computers, and performance metrics related to their use of our Services.

· Log information – we log information about our customers and their users when you use one of our Services including Internet Protocol (“IP”) address.

· Information collected by cookies and other similar technologies – we use various technologies to collect information which may include saving cookies to users’ computers.

· Customer Feedback – While using our Services, you may be asked to provide feedback (e.g. in the software directly or after receiving help from our support team). Providing this feedback is entirely optional.

When you use the Website: When you visit the Website, we collect certain information related to your device, such as your device’s IP address, referring website, what pages your device visited, and the time that your device visited our Website.